At E-Tabs we don’t just provide generic training! We put ourselves into your shoes, understanding your reporting process from start to finish. As such, we customise the training program to suit your specific needs and project requirements, so that you feel confident to apply your learning with immediate results.
SUPPORT
Holding your hand every step of the way
This involves either hand-posting numbers or copy and pasting from Excel data tables into their presentations. Repeating the same tedious steps over and over again, eats into their valuable time that would be better spent analysing the data and finding insights. There had to be a better way!
TRAINING AND ONBOARDING
A strong foundation allows for a solid future
THE ONBOARDING PROCESS
We assign you a technical lead who will work with you throughout the onboarding process. They will send you an assessment questionnaire and request project files to get an optimal understanding of your unique requirements.
Your technical lead will set up your training program which will be split across multiple several digestible sessions for optimal results.
Once the training program has been completed, we will remain in regular contact to ensure you continue making the most of our solutions.
SUPPORT
Any question any time
Our support team are passionate about ensuring our clients can make the most of their investment in our software solutions. Our team is spread across the world “following the sun” to offer close to 24 hour support every working day. We work tirelessly to resolve any issues in the fastest possible time frame, giving users peace of mind knowing someone is always available to help. We are proud to have won the MRS Award for “Best Support Services”.
E-TABS SUPPORT HUB
The E-Tabs Support Hub is where users can submit their questions to our global team as well as obtain access to all our support materials and resources 24×7, including:
- Support queries and live chat
- Searchable knowledge base
- Recorded video tutorials
- Generic training session recordings
- Community forums
- Product update announcements
To access the Support Hub please visit https://support.e-tabs.com and enter your login details. If you don’t have your login details, please contact us using the form at the bottom of the page.
E-TABS LITE READER
E-TABS LITE READER
This simple-to-use, free viewer is a flexible alternative to paper tables and allows you to receive, browse, print, share and store data from your suppliers, as well as copying and pasting numbers into documents in seconds
E-TABS LITE READER
This simple-to-use, free viewer is a flexible alternative to paper tables and allows you to receive, browse, print, share and store data from your suppliers, as well as copying and pasting numbers into documents in seconds